Spotify help chat12/30/2023 ![]() Use our Community’s Ongoing Issues board to find helpful tips and information Note: If you don’t find your issue on Community, you can post about it and get help from our Community members in English.If this didn’t help, you may need to troubleshoot further with the device's manufacturer. Your SD card is not causing problems, try removing it (Android only).Your device's battery is sufficiently charged.You can choose from the audio quality settings in the table in Music quality details below. Under Music Quality, select your preferred settings. Your firewall isn’t blocking Spotify (desktop only) Click the arrow in the top-right corner and select Settings. ![]()
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